Date: July 01, 2009 - 3 pm
Category: Advice, Clients, Consumer Protection, eTransactions
We told you previously that the Consumer Protection Act 68 of 2008 (CPA) has been signed into law and will become operative on 24 October 2010. The CPA will give consumers lots of rights and protection where in the past vendors could to a large extent decide how they wanted to conduct business. We find that in the ICT environment, people seem confused now about which consumer protection principles should apply to electronic transactions – the provisions of the Electronic Communications and Transactions Act (ECT Act) or the provisions of the CPA? Or both?
Does the ECT Act or the CPA
apply to electronic transactions?
The interpretation clause of the CPA provides that where there is an inconsistency between the CPA and another Act
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Tags: consumer protection act, ECT Act, electronic transactions, online shopping
1 Comment
gladness on January 08, 2010 - 8 am
are you aware if teh thresholds have been agreed by the department with regards to CPA? please advise.
many thanks
Glad